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About Us
Do You Want To Know About Us?
Let us introduce the best packaging service to you, so you will have a better understanding of our quality.
Packaging Direct Australia has been established for over 30 years, and is the Illawarra’s leading distributor of food service consumables, cleaning and janitorial supplies as well as catering, industrial and party supplies. We pride ourselves on our friendly customer service, our range of products and our efficient and reliable delivery service.
01
Why choose Packaging Direct?
Product Range
We have an extensive range of products and with around 2,000sq metres of warehouse space and over 3,000 lines it means we usually have the product in stock. If we don’t have your product in stock, our extensive supplier network and our commitment to customer service ensures that we will be able to source and supply the product with minimal delay. We are committed to environmentally friendly and sustainable food service packaging and work together with suppliers such as BioPak to provide eco- friendly alternatives to our customers packaging requirements.
02
Service
Our team of experienced sales representatives and office staff focus on providing the highest level of customer service, responding promptly to enquiries and urgent requests. Our team have the knowledge and experience to assist customers in areas such as food handling safety requirements, chemical dispensing solutions, new products and advice on any packaging solutions. Our logistics management systems ensure that customer orders are processed and delivered with minimal delay.
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Price
We are aware that minimising costs are an important part of any business environment. Our range of products of products are competitively priced due to our ability to source quality products in bulk at genuinely low prices from our suppliers. Our extensive range allows customers the flexibility to choose from our “economy/generic” products as well as our “branded” products. We are therefore able to reduce your packaging costs by supplying products to suit your requirements and budget.
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Tailored Approach
Our approach is to save our customers time and money by tailoring a product requirement package suited to their needs. We work with our customers to identify their specific packaging needs, suggest any cost effective alternatives and determine the most efficient way to order and deliver their products. Orders can be placed directly with our sales reps (who can organise regular visitations to our customers), by phone, fax or email. We are also able to offer “branding” for your business by custom printing items such as napkins, bags and cups.